Refund & Return Policy

Refund & Return Policy – DewDrop

At Buraqstore, customer satisfaction is important to us.

• Returns or exchanges are accepted within 7 days of delivery for damaged, defective, or incorrect items.
• Products must be unused, unopened, and in their original packaging.
• Proof of purchase or order number is required.
• Used or opened products cannot be returned due to hygiene and safety reasons.
• Approved refunds will be processed within 5–7 business days.

For assistance, please contact our customer support team with your order details.